Protection of personal data

PERSONAL DATA PROTECTION POLICY

We are committed to respecting your privacy and personal data protection is one of our main concerns.

This policy therefore aims to provide you with concise and relevant information about the processing of personal data carried out for the purposes of the website: www.ca-transitions-energies.fr

Definitions

Personal data: any information relating to an identified or identifiable individual (hereinafter referred to as “data” or “personal data”).

Processing of personal data: any operation involving personal data, such as collection, recording, extraction, modification etc. (hereinafter referred to as “processing” or “processing of personal data”).

Data subjects: any natural person whose personal data is processed (hereinafter referred to as “you”, “your” or “data subjects”).

Data controller: a natural or legal person who determines the purpose and means of processing.

Data Protection Officer: a person appointed by the data controller to monitor compliance with the regulations, act as the point of contact for questions relating to the rights of data subjects and cooperate with the French Data Protection Authority (CNIL).

Cookies: computer files (trackers) stored and read, in particular when you visit a website, read an email or use an application or software, regardless of the device used.

Data controller

Crédit Agricole Transitions et Énergies, responsible for the processing of personal data relating to external communication within the meaning of Regulation (EU) 2016/679 of 27 April 2016, undertakes to implement appropriate measures to protect your personal data.

Why do we process your personal data?

The processing of personal data is based on the legitimate interest of the data controller to facilitate interaction and ensure communication with the general public.

Your personal data is processed for the following purposes:

  • To ensure the proper functioning and improvement of the website, services and features offered;
  • To publish content for the general public;
  • To ensure the security of the website;
  • To respond to requests received via the contact form.

The consent of the data subjects forms the basis for the processing of personal data for the following purposes:

  • To manage the use of cookies, other than those necessary for the website to function.

Collection of personal data

In accordance with regulations, only data required for the aforementioned purposes is processed.

We may process the following data:

  • Identification data, such as your last name, first name, and contact details;
  • Data relating to the message provided in the contact form;
  • Browsing data (cookies etc.).

How long do we store your personal data?

The data collected is stored for a limited period of time as necessary to fulfil the purposes mentioned above. This is generally the time required to process your request.

The login information needed to improve the website and maintain an appropriate level of security is stored for up to 12 months after collection.

Who receives your personal data?

For the purposes mentioned above, your data may be communicated in whole or in part:

  • To legally authorised third parties (e.g. police authorities in the context of legal proceedings);
  • To persons within the organisation who are responsible for providing the services requested;
  • To subcontractors responsible for technical services (development, website hosting etc.).

Transfer of data outside the European Union

Personal data is not transferred to a country outside the European Union.

The data required to compile statistics and audience measurements may be processed outside the European Union, in accordance with the data management policy implemented by each publisher’s data controller.

How do we protect your personal data?

The data controller undertakes to guarantee the confidentiality and security of the personal data processed. The data controller also ensures that subcontractors are committed to implementing technical and organisational measures to provide you with an appropriate level of security.

What are your rights?

In accordance with the regulations, you have access to your personal data. Where applicable, you may request that your data be corrected or deleted, that its processing be limited, or you may object to its processing for reasons relating to your particular situation. You may also define guidelines for the storage, deletion and communication of your personal data after your death.

These rights may be exercised directly with the Data Controller or its Data Protection Officer at the following address: dpo@ca-transitions-energies.fr

If, after contacting us, you consider that your rights have not been respected, you may lodge a complaint with a competent supervisory authority, which in France is the CNIL.