Our compliance

Crédit Agricole Transitions et Énergies’ activities are conducted in strict compliance with the rules, laws, regulations and ethical principles that apply to us. In particular, Crédit Agricole Transitions et Énergies is committed to:

• Working with customers and partners in compliance with anti-money laundering and combating the financing of terrorism rules, embargoes and international financial sanctions;
• Carrying out transactions and offering products and services in compliance with regulations on customer protection and anti-corruption;
• Protecting itself against fraud;
• Preventing and managing conflicts of interest;
• Respecting the protection of its customers’ and employees’ data;
• Controlling the risks of serious harm to the environment and human rights related to its activities as defined by the Duty of Vigilance law;

Developing a culture of compliance among its employees and ensuring that they are able to exercise their right to make a whistleblowing report

In 2017, the Crédit Agricole Group introduced a Code of Ethics that emphasises its values of customer focus, responsibility and solidarity and affirms its commitments, identity and principles of action.

Find out more: https://www.credit-agricole.com/en/group/ethics-compliance/group-wide-ethics-charter

The rules referred to in the Code of Conduct are applicable to all Crédit Agricole Transitions et Énergies employees, as well as to external and occasional employees, regardless of their situation and position within Crédit Agricole Transitions et Énergies. They reflect our desire to do even more to best serve our customers.

To strengthen its programme for preventing unethical, illegal and criminal behaviour, CAG wanted to support all Group employees and persons covered by applicable laws who wish to exercise their right to report concerns in order to protect the company’s interests and report any breaches of the code of conduct.

Those persons who are unable to report potential incidents through the internal process for reporting malfunctions can now exercise their right to report incidents (also known as “whistleblowing”) via the BKMS® SYSTEMS platform. The right to report an incident must be exercised in good faith and without any direct financial compensation.

The BKMS® SYSTEMS platform guarantees the confidentiality of the person making the report, the facts reported and the persons concerned. The information contained is encrypted and stored in an independent secure environment. The tool allows the facts to be reported and discussed with the person responsible for dealing with the report (via a secure dialogue box) while protecting the identity of the whistleblower.

The platform is accessible via the internet at any time and from any location via the following link: The platform is accessible via the internet at any time and from any location via the following link: https://www.bkms-system.com/bkwebanon/report/clientInfo?cin=3CAgr18&c=-1&language=eng